True Path Journeys is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services.
1. Information We Collect
When you use our website or services, we may collect the following types of personal information:
• Personal Identification Information: Name, email address, phone number, mailing address, and other contact information.
• Travel Preferences: Information related to your travel bookings, such as destinations, dates, flight preferences, and special requests.
• Payment Information: Credit card details, billing address, and other payment-related information for processing transactions.
• Other Information: Any additional details you voluntarily provide when contacting us, subscribing to our services, or filling out forms.
2. How We Use Your Information
We use the personal information we collect for the following purposes:
• To Process Bookings: To facilitate your travel bookings, including visa services, flight bookings, hotel reservations, and holiday packages.
• To Provide Customer Support: To assist with inquiries, resolve issues, and provide ongoing support for services requested.
• To Improve Our Services: To personalize your experience and offer recommendations based on your preferences, and to improve our offerings.
• To Communicate with You: To send emails, notifications, and promotional offers related to our services, with your consent. You can opt-out of marketing communications at any time.
• To Comply with Legal Requirements: To fulfill any legal obligations, including processing payments and complying with applicable laws.
3. Data Protection and Security
We take the security of your personal data seriously and employ appropriate technical and organizational measures to protect it. However, no method of data transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
• Encryption: We use encryption to protect sensitive data during transmission.
• Access Control: Only authorized personnel have access to your personal information for processing bookings and customer support.
4. Sharing Your Information
We may share your personal information in the following circumstances:
• Service Providers: We may share your data with third-party providers, such as airlines, hotels, and tour operators, to fulfill your travel arrangements.
• Legal Obligations: If required by law or a legal process, we may disclose your information to comply with regulatory requirements or legal claims.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of that transaction.
We will not sell, rent, or lease your personal information to third parties for marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your device to collect data about your browsing activity.
• Types of Cookies Used:
• Essential Cookies: Necessary for the operation of our website and services.
• Performance Cookies: Help us analyze how visitors use our website to improve functionality.
• Advertising Cookies: Used to deliver personalized advertisements and promotions based on your preferences.
You can control or delete cookies through your browser settings, but please note that disabling cookies may impact your experience on our website.
6. Your Rights and Choices
You have the following rights regarding your personal information:
• Access: You can request access to the personal data we hold about you.
• Correction: You can request that we update or correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in emails or contacting us directly.
To exercise any of these rights, please contact us using the contact information provided below.
7. Third-Party Websites
Our website may contain links to third-party websites, such as airlines, hotels, and tour operators. These websites have their own privacy policies, and we encourage you to review them before providing any personal information. We are not responsible for the content or practices of third-party websites.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about our privacy practices or would like to exercise your rights, please contact us at: info@truepathjourneys.com or call us at (+91) 8086 344 000